ReplyTrust is a done-for-you reputation management service. We read your reviews, write personalized responses in your voice, and handle the posting — so you never have to think about it again.
No contracts · 30-day money-back guarantee · Setup in under 5 minutes
Most people check reviews before they walk through your door. When those reviews go unanswered — especially the negative ones — they assume you don't care. And they go somewhere else.
Sources: ReviewTrackers, BrightLocal, Harvard Business Review
Generic templates make your business look like it doesn't care. ReplyTrust responses sound like you actually wrote them.
This isn't a chatbot. AI helps us draft faster, but a trained team member reads every review and personalizes every response before it goes live. They know your menu, your regulars, your voice.
Legal threats, health complaints, discrimination claims — we detect them automatically and route them to you before anything gets posted. You decide the response. We draft it for you.
This review mentions a health department complaint. Our team has drafted a response for you below, but nothing will be posted until you approve it.
Karen, I sincerely apologize for your experience — that is not the standard we hold ourselves to. I take this very seriously and would like to look into it personally. Would you be open to reaching out to me directly? I want to make this right.
Every month, you get a plain-English report: how many reviews came in, your average rating, what people loved, and what they complained about — broken down by platform.
Voice matching, upsells, multi-location — all handled.
During setup, you pick your tone and share a few sample responses you've written before. We use those to match your style — friendly, professional, direct, whatever fits your brand. Your regulars won't notice the difference.
Tell us your signature items — a dish, a special, a seasonal event — and we weave them into positive responses. Not forced marketing. Just natural mentions that drive repeat visits and revenue.
See every review, every response, your average rating, and pending items — all in one place. Available on all plans. Approved plan owners approve responses here before they go live.
On the Complete plan, we create and publish a weekly Google Business post for your listing — keeping your profile active and helping you rank higher in local search. You provide photos, we handle the rest.
Multiple restaurants? Multiple salons? Manage every location from one account. Each gets its own voice settings, its own reports, its own team. 20% off each additional location.
Choose the plan that fits your business. Fill out a 5-minute onboarding form with your tone, platforms, and signature items.
Add us as a manager on Google, Yelp, DoorDash — whatever platforms you use. Takes 2 minutes, no passwords shared.
Within 48 hours, your reviews start getting personalized, human-written responses — every day, without any effort from you.
No contracts. 30-day money-back guarantee. Cancel anytime.
20% off each additional location. 10+ locations? Contact us for volume pricing.
Start today with a 30-day money-back guarantee and no contract. Setup takes 5 minutes.