Real people. Real responses. Every time.

Every review answered.
By a real person.

ReplyTrust is a done-for-you reputation management service. We read your reviews, write personalized responses in your voice, and handle the posting — so you never have to think about it again.

Get started → Book a demo

No contracts · 30-day money-back guarantee · Setup in under 5 minutes

ReplyTrust — Review Inbox ✓ 100% Response Rate
SM
Sarah M.
Google
★★★★★

"Absolutely loved the brunch here! The avocado toast was perfectly seasoned and the staff was incredibly friendly. We'll definitely be back for the patio this summer."

Ready to Send

Thank you so much for this wonderful review, Sarah! We're thrilled the avocado toast hit the spot — it's one of our most popular items. Next time you're in, ask about our bottomless mimosa brunch on weekends — it pairs perfectly with the patio. We'd love to welcome you back!

The Cost of Silence
Every unanswered negative review costs your business
$3,000+

A single negative review reaches 30+ potential customers who see your silence and choose a competitor. At $100 average spend per customer, that's $3,000+ in lost revenue per review, per year.*

94%
of consumers say a negative review has convinced them to avoid a business**
45%
more likely to visit a business that responds to its negative reviews***
35%
more revenue earned by businesses that respond to at least 25% of their reviews****

We monitor and respond across all your platforms

...and many more. We work with any platform your business is listed on.

The Difference

Your customers can tell.

Generic templates make your business look like it doesn't care. ReplyTrust responses sound like you actually wrote them.

Generic Auto-Reply
Sarah M. · Google ★★★★★

"Absolutely loved the brunch here! The avocado toast was perfectly seasoned and the staff was incredibly friendly. We'll definitely be back for the patio this summer."

The Response

Thank you for your review! We appreciate your feedback and look forward to seeing you again soon.

Copy-paste. Impersonal. Forgettable.
ReplyTrust Response
Sarah M. · Google ★★★★★

"Absolutely loved the brunch here! The avocado toast was perfectly seasoned and the staff was incredibly friendly. We'll definitely be back for the patio this summer."

The Response

Thank you so much for this wonderful review, Sarah! We're thrilled the avocado toast hit the spot — it's one of our most popular items. Next time you're in, ask about our bottomless mimosa brunch on weekends — it pairs perfectly with the patio. We'd love to welcome you back!

Personal. On-brand. Upsells your best offerings naturally.
Built-In SEO & Marketing

Every response is an SEO
& marketing opportunity

Tell us your signature items — a weekend brunch special, a seasonal cocktail, a new service — and we naturally weave them into every positive review response. Your customers already love you. Now every reply reminds them (and everyone reading) what to come back for.

70%
of consumers read review responses before visiting*
6×
more visibility than a social media post
★ What readers see in your response:

"...Next time you're in, ask about our bottomless mimosa brunch on weekends — it pairs perfectly with the patio."

↑ Natural upsell — not an ad, a recommendation from the owner
How It Works

Up and running in three steps

No technical setup. No learning curve. Just sign up and let us handle the rest.

1

Pick a plan & sign up

Choose the plan that fits your business. Fill out a 5-minute onboarding form with your tone, platforms, and signature items.

2

Grant platform access

Add us as a manager on Google, Yelp, DoorDash — whatever platforms you use. Takes 2 minutes, no passwords shared.

3

We handle the rest

Within 48 hours, your reviews start getting personalized, human-written responses — every day, without any effort from you.

What's Included

Everything your reputation needs

Voice matching, sensitive review handling, monthly reports — all handled by a real team.

Voice matching from day one

Pick your tone and share sample responses. We match your style — friendly, professional, direct, whatever fits your brand.

Learn more →

Sensitive review protection

Legal threats, health complaints, discrimination claims — we detect them automatically and route them to you before anything gets posted.

Learn more →

Monthly reputation reports

Every month: how many reviews, your average rating, what people loved, what they flagged — broken down by platform.

Learn more →

Natural upsell mentions

Tell us your signature items — a dish, a special, a seasonal event — and we weave them into positive responses naturally.

Learn more →

Weekly Google Business posts

On the Complete plan, we create and publish a weekly Google Business post — keeping your profile active and ranking higher.

Learn more →

Multi-location support

Multiple restaurants? Multiple salons? Manage every location from one account. Each gets its own voice, reports, and team. 20% off each additional location.

Learn more →

Every response doubles as local SEO

Google ranks local businesses by relevance, distance, and prominence. Our responses naturally include your location and business keywords — helping you show up in "near me" searches without lifting a finger.

Pricing

Simple pricing, per location

No contracts. 30-day money-back guarantee. Cancel anytime.

Managed
Completely hands-off. We handle everything — you never lift a finger.
$99
per month, per location
  • Human-written responses in your voice
  • Every response reviewed before posting
  • Sensitive review alerts
  • Monthly reputation report
  • Owner dashboard
Get Started
Best Value
Approved
Full control. Review and approve every response before it goes live.
$149
per month, per location
  • Everything in Managed
  • Approve every response before posting
  • Edit or rewrite any draft
  • Nightly digest of pending reviews
  • 4-5 star auto-posted (you review 1-3 star)
Get Started
Complete
Full reputation management plus Google posts, holiday hours & team roles.
$199
per month, per location
  • Everything in Approved
  • Weekly Google Business posts
  • Holiday hour coordination
  • Manager access & team roles
  • Multi-location management
Get Started

20% off each additional location. 10+ locations? Contact us for volume pricing.

Not ready to commit? See it in action first.

We'll walk you through a live demo with your actual reviews — 15 minutes, no obligation.

Book a Demo
FAQ

Common questions

Yes. During onboarding, you pick your tone, your preferred response length, and share sample responses you've written before. We use those to match your voice. Most of our clients say their regulars haven't noticed the difference.
About 5 minutes. Fill out the onboarding form, grant us manager access to your review platforms, and you're done. Your first responses go live within 48 hours.
It depends on the plan you choose. On the Managed plan, our team handles everything — you never have to lift a finger. On the Approved and Complete plans, positive reviews (4-5 stars) are posted automatically, while critical reviews (1-3 stars) are sent to your dashboard for you to review and approve before they go live.
No contracts. Month-to-month, cancel anytime. Plus a 30-day money-back guarantee — if you're not happy after your first month, full refund, no questions asked.
We automatically detect legal threats, health complaints, discrimination claims, and media mentions. These reviews are never posted without your approval — we flag them immediately and send you an alert. We draft a professional response for you, but nothing goes live until you say so.
AI helps us draft faster, but a trained team member reads every single review and personalizes every response before it goes live. No response is ever posted without a real person reviewing it. That's what separates us from tools that just auto-generate replies.

Your customers are already talking. Make sure you're answering.

Start today with a 30-day money-back guarantee and no contract. Setup takes 5 minutes.

Get started Book a demo

Questions?
concierge@replytrust.ai

* Based on Steritech research: a single negative review reaches 30+ potential customers through social sharing. At an average transaction value of $100, one unanswered review can cost $3,000+ in lost revenue over 12 months.
** ReviewTrackers, Online Reviews Survey (2018).
*** BrightLocal, Local Consumer Review Survey (2024).
**** ReviewTactic, Unanswered Google Reviews: Revenue Impact Study (2026).